92r5 believes that gaming should always be a source of entertainment — never a source of stress or financial hardship. This page outlines the tools, policies, and support resources we have in place to help every player in Pakistan stay in control of their gaming experience. We take our duty of care seriously, and it starts here.
Responsible gaming is not a checkbox for us — it is embedded into how the 92r5 platform is built and operated. Below are the six core pillars of our player protection programme.
Every new 92r5 account must pass a mandatory age and identity check before withdrawal rights are granted. We verify CNIC details to confirm that all players are 21 or above. There are no exceptions to this policy across Pakistan.
Players who feel they need a break can request a temporary or permanent self-exclusion directly through 92r5 support. During a self-exclusion period, your account is locked and you will not receive any promotional communications from us — no exceptions.
Set daily, weekly, or monthly PKR deposit limits on your 92r5 account at any time. Once a limit is set, it takes effect immediately. Any request to increase a limit is subject to a mandatory 7-day cooling-off period to protect players from impulsive decisions.
92r5 allows you to set session duration alerts so that you receive a notification when you have been playing continuously for a chosen period. Taking regular breaks is one of the most effective habits for maintaining healthy gaming behaviour.
Define a maximum loss threshold — daily, weekly, or monthly — for your 92r5 account. When your losses approach that limit, you will receive a notification. When the limit is reached, further wagers are automatically paused until the period resets or you contact support to review.
Our support team is available around the clock to assist Pakistani players with responsible gaming queries, account restrictions, self-exclusion requests, and referrals to professional help organisations — all handled with complete discretion and zero judgement.
Gambling is a legitimate form of entertainment for millions of adults around the world, and at 92r5 we want every Pakistani player to enjoy it as such. However, for a small number of people, gambling can shift from a recreational activity into something more difficult to manage. Problem gambling is characterised by a persistent and recurring urge to gamble despite negative consequences to your finances, relationships, or mental wellbeing.
It is important to understand that problem gambling is not a character flaw — it is a recognised condition that can affect anyone, regardless of background, income level, or how experienced a gambler you are. Recognising the early signs is the first and most important step toward regaining control. 92r5 is here to support you through that process, not to judge you.
If you answer "yes" to two or more of the following questions, we strongly encourage you to contact 92r5 support or a professional counselling service:
All of the following tools are available to every registered 92r5 player at no cost. They can be activated instantly by contacting our 24/7 support team.
Set a maximum PKR deposit amount per day, week, or month. Requests to lower a limit take effect immediately. Requests to raise a limit are subject to a mandatory 7-day review period.
Control the maximum single bet or total wager amount permitted on your account within a defined time window. Ideal for PSL cricket betting and live casino sessions.
Define how much you are comfortable losing within any given period. When the threshold is reached, further play is paused automatically until the period resets.
Receive an in-platform notification after a preset gaming session duration. Choose intervals of 30 minutes, 1 hour, or a custom duration of your choosing.
Take a short break of 24 hours, 7 days, or 30 days. During this period your account is inactive but all balances are preserved and withdrawals remain accessible.
Request a permanent or long-term self-exclusion of 6 months, 1 year, or 5 years. Your account is fully locked, and no marketing communications will be sent during the exclusion period.
Requesting a self-exclusion on 92r5 is straightforward, confidential, and takes effect within minutes of your request being confirmed by our support team. There is no penalty, no questions asked beyond what is necessary to process the request, and no marketing follow-up during the exclusion period.
Reach out to our support team via Live Chat in the platform or by emailing with the subject line "Self-Exclusion Request". You may also request this during any ongoing support conversation — our agents are trained to handle this sensitively.
Tell us how long you would like to be excluded. Options include a 24-hour cooling-off, a short break of 7 or 30 days, or a longer self-exclusion of 6 months, 1 year, or 5 years. If you are uncertain, our support team can help you decide which option suits your situation best.
To protect your account, we will verify your identity using the details registered to your 92r5 account before processing the request. This typically takes less than two minutes via live chat.
Your 92r5 account is locked immediately. You will receive a confirmation to your registered email address. All marketing communications are suppressed for the full duration of the exclusion period. Your PKR balance remains safe and withdrawals can be requested even during exclusion.
At the end of a voluntary cooling-off or fixed-term exclusion, reactivation requires you to contact support directly and confirm your intention. This deliberate friction is intentional — it ensures that any return to the platform is a considered decision. Permanent exclusions cannot be reversed.
Whether you enjoy PSL cricket betting, online slots, or live casino games, these practical habits will help you stay in control and make the most of your 92r5 experience.
Decide in advance how much PKR you are comfortable spending — not winning. Treat it the same way you would a cinema ticket or a restaurant outing: money spent on entertainment.
Step away from the platform regularly, especially during long cricket matches or extended slot sessions. A short break restores perspective and prevents fatigue-driven decisions.
If you have reached your loss limit for the session, stop. Chasing losses is the single most common pathway from recreational gambling into problem gambling. Accept the outcome and return another day.
Gambling when you are stressed, upset, or emotionally drained significantly increases risk. Use the platform when you are relaxed and in a clear headspace — treat it as leisure, not an escape.
92r5 is built around the idea that a safer platform is a better platform for everyone. Explore our games knowing that world-class responsible gaming tools are always just one message away. Must be 21 or older to play.