At 92r5, the privacy and security of your personal data is something we take very seriously. This Privacy Policy explains exactly what information we collect from registered players in Pakistan, why we collect it, how it is stored, and the rights you have over your own data. We believe in full transparency — no hidden clauses, no vague language.
Six core commitments underpin the way 92r5 handles your personal information. The full legal text of each commitment is detailed in the sections below.
All personal data held by 92r5 is stored on servers protected by 256-bit SSL encryption. Data at rest and data in transit are both encrypted, ensuring that your CNIC details, contact information, and payment history cannot be intercepted or accessed by unauthorised parties.
92r5 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your information is shared only where strictly necessary — for example, with licensed payment processors like JazzCash and EasyPaisa, or where required by law.
We apply a data minimisation principle across all 92r5 services. We collect only the information that is genuinely necessary to operate your account, verify your identity under KYC obligations, and process your PKR transactions securely. We do not collect data speculatively.
As a 92r5 player, you have the right to access, correct, or request deletion of your personal data at any time. You can also withdraw consent for marketing communications with a single click. Our support team processes all data rights requests within 30 days.
92r5 uses cookies strictly for session management, platform performance analytics, and fraud prevention. We do not use cross-site tracking cookies or sell cookie data to advertising networks. You can review and manage your cookie preferences at any time via your browser settings.
All data handling practices at 92r5 are aligned with the requirements of our international gaming licence. We maintain detailed internal data processing records and conduct regular internal audits to ensure ongoing compliance. Player data is never retained longer than legally required.
92r5 ("we", "us", "our") operates the online gaming and sports betting platform accessible at 92r5.bet (the "Platform"). This Privacy Policy explains how 92r5 collects, uses, stores, shares, and protects the personal data of individuals who access or use the Platform ("you", "your", "the Player").
This Policy applies to all 92r5 services, including casino games, live dealer tables, sports betting markets (including PSL cricket and other events popular with Pakistani players), payment processing, customer support interactions, and any other features made available through the Platform.
By registering an account on 92r5, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of, and should be read together with, the 92r5 Terms & Conditions.
For the purposes of applicable data protection legislation, 92r5 is the data controller in respect of all personal data collected from players through the Platform. As data controller, 92r5 determines the purposes and means by which your personal data is processed.
All data processing activities undertaken by 92r5 are governed by the data protection obligations imposed by our international gaming licence. We maintain a detailed internal record of all processing activities and conduct periodic reviews to ensure ongoing compliance.
92r5 collects personal data across several categories, each of which serves a specific and lawful purpose. The table below sets out the categories of data we collect and the primary reason for collection.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, Pakistani mobile number, city of residence | Account communications, support, security alerts |
| Financial Data | JazzCash/EasyPaisa account numbers, bank account details (HBL, UBL, Meezan Bank, SadaPay), USDT wallet address | Deposit and withdrawal processing in PKR |
| Transaction Data | Deposit history, withdrawal history, wager amounts, game results | Account management, fraud prevention, regulatory reporting |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, session duration, betting patterns | Responsible gaming monitoring, product improvement |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support quality, dispute resolution |
| KYC Documents | CNIC scan, proof of address, payment method screenshots | Identity verification prior to withdrawal processing |
We do not collect special categories of sensitive personal data (such as health data, biometric data, or political opinions) unless you voluntarily disclose such information in the context of a responsible gaming support interaction, in which case it is processed solely for the purpose of providing you with appropriate assistance.
The majority of personal data we hold is provided directly by you during the following interactions with the 92r5 Platform:
When you use the 92r5 Platform, certain technical data is collected automatically through cookies, server logs, and similar technologies. This includes your IP address, device identifiers, browser type, and records of pages accessed within the Platform. This data is used for security monitoring, fraud prevention, and to maintain the stability and performance of the Platform for all players across Pakistan.
In limited circumstances, 92r5 may receive personal data about you from authorised third parties, including:
92r5 processes your personal data only where a lawful basis exists for doing so. The following table sets out the primary purposes for which we process personal data and the corresponding legal basis in each case.
| Processing Purpose | Legal Basis |
|---|---|
| Creating and managing your 92r5 player account | Performance of a contract (the Player Agreement) |
| Processing deposits and withdrawals in PKR | Performance of a contract |
| Verifying your identity and age (21+ requirement) | Legal obligation (KYC / AML regulatory requirements) |
| Detecting and preventing fraud and money laundering | Legal obligation; Legitimate interests of 92r5 |
| Monitoring for responsible gaming concerns | Legal obligation; Legitimate interests (player protection) |
| Sending account-related service communications | Performance of a contract; Legitimate interests |
| Sending promotional offers and bonus notifications | Consent (you may withdraw at any time) |
| Improving Platform performance and user experience | Legitimate interests of 92r5 |
| Complying with regulatory reporting obligations | Legal obligation |
92r5 does not sell, rent, or otherwise trade your personal data to any third party for commercial gain. We share personal data only in the limited circumstances described below.
To process your PKR deposits and withdrawals, we share the minimum necessary financial data with our authorised payment processing partners, including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 network infrastructure. These partners are contractually bound to use your data solely for the purpose of executing the specific transaction.
Where required to fulfil our KYC obligations, we may share your identity documents (such as your CNIC scan) with a licensed third-party identity verification service. All such providers are subject to strict data processing agreements and are prohibited from using your data for any purpose other than the verification service they have been engaged to provide.
92r5 will disclose personal data to regulatory authorities, law enforcement agencies, or other government bodies when required to do so by applicable law, court order, or our licensing obligations. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, or sale of all or a material part of 92r5's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify registered players of any such transfer via the email address associated with their account, and the acquiring entity will be bound by this Privacy Policy in respect of your data.
92r5 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or our licensing obligations.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual player.
92r5 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following categories of cookies are used by 92r5:
92r5 does not use third-party advertising or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect your ability to use the Platform.
92r5 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While 92r5 employs robust security practices, no digital platform can guarantee absolute security against all threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 92r5 will notify affected players as promptly as is practicable and will take all reasonable steps to mitigate any resulting harm.
As a registered 92r5 player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact our support team using the details in Section 14. We will respond to all valid requests within 30 calendar days.
The 92r5 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. Age verification is conducted as part of the account registration process and is a mandatory requirement before any withdrawal can be processed.
If 92r5 discovers or has reason to believe that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and void any gameplay conducted through that account, in accordance with our Terms & Conditions and our responsibilities under our gaming licence.
If you are a parent or guardian and have reason to believe that a minor in your care has registered an account on 92r5, please contact us immediately at the address provided in Section 14 so that we can take prompt action.
The 92r5 Platform may contain references to third-party payment processors and game content providers whose services are integrated into the Platform. While these integrations are necessary to deliver the full 92r5 experience, each third-party provider operates under its own privacy policy, and 92r5 is not responsible for the data practices of those providers beyond the contractual data processing agreements we have in place with them.
92r5 does not embed external links to unrelated third-party websites on the Platform. If you independently navigate to a third-party website, please review that site's privacy policy before providing any personal information.
92r5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our licensing obligations. Where changes are material, we will notify registered players via the email address associated with their account and will update the "Last Updated" date at the top of this page.
Your continued use of the 92r5 Platform following notification of any amendment constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you may request account closure in accordance with the procedure described in the Terms & Conditions.
We recommend that you revisit this Privacy Policy periodically — particularly if you are a regular player on the Platform — to ensure that you remain comfortable with how your personal data is being handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 92r5 handles your personal data, please contact our dedicated support team through any of the following channels:
We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a full response within 30 calendar days. For complex requests, we may need to request additional information from you to verify your identity before we can process your request.
Your data is protected, your identity is secure, and your PKR transactions are encrypted end-to-end. Explore everything 92r5 has to offer — from live cricket betting to premium casino games — on a platform you can genuinely trust. Must be 21 or older. Please gamble responsibly.